Checking Warranty
7-Day Exchange Policy
All laptops and Chromebooks from Tech With Moiz are 100% genuine USA Imported stock, tested and graded in Used / Refurbished Grade A quality. To ensure complete customer satisfaction after your purchase, we provide a 7-Day Checking & Exchange Warranty.
Notify Us Within 3 Days
Please inspect and test your device upon arrival. If there is any technical or hardware issue, notify us on WhatsApp within 3 days of parcel delivery to activate an exchange request.
7 Days Total Exchange Window
Exchange is possible within 7 days of parcel arrival at your address. Once your request is approved within the notice period, we arrange your replacement swiftly.
Eligibility & Guidelines for Exchange
- Original Condition: The laptop must be returned in the same physical Grade A condition in which it was received, without new scratches, dents, or signs of misuse.
- Included Accessories: All provided accessories (such as original charger, power cable, or stylus) must be returned together with the device.
- Warranty Seal / Serial: The internal warranty stickers and matching serial numbers must remain intact and untampered.
- Exclusions: Damage resulting from liquid spills, drops, accidental physical impact, or unauthorized repairs is not covered under the exchange policy.
How to Request an Exchange
- 1Send a WhatsApp message to +92 319 2979956 with your order name and delivery details.
- 2Send a short video or photo explaining the specific issue encountered with the machine.
- 3Our technical support team will troubleshoot with you or immediately coordinate a replacement unit.
Need to request an exchange?
Reach out on WhatsApp directly for prompt resolution.